Refund policy

Pan Asiatica prints are crafted individually for each collector. We maintain zero stock, meaning your piece does not exist until the moment you order it. Because of this bespoke, zero-waste process, we cannot offer refunds or cancellations for a change of mind.

We take absolute care in packaging. However, if the courier damages your package and disrupts the perfection of your print during transit, we will send a complimentary replacement. Simply email us with photographic proof of both the damaged packaging and the print within 7 days of delivery, and we will ship a new piece immediately.