Privacy policy

Last updated: July 2, 2026

PAN ASIATICA ("we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PAN ASIATICA is powered by Shopify, which enables us to provide the Services to you.

 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

1. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

 

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

 

  • Contact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other related payment details required to complete your purchase.

  • Account Information: Including your username, password, security questions, preferences, and settings if you choose to register an account.

  • Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, along with your past transaction history.

  • Communications with Us: Including any information you include in your communications with us, for example, when sending a customer support inquiry via email.

  • Device Information: Including information about your device, browser, network connection, your IP address, and other unique identifiers necessary to display our storefront properly.

  • Usage Information: Including information regarding your interaction with the Services, such as how, when, and which pages you navigate across the store.

2. PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from You: When you place an order, create an account, communicate with us, or otherwise actively enter your data into our website.

  • Automatically Through the Services: From your device when you browse our storefront, collected via standard cookies, pixels, and tracking technologies powered by Shopify.

  • From Our Service Providers: Including IT management platforms, payment gateways (Shopify Payments, PayPal), and our third-party manufacturing partners, who process order fulfillment data strictly on our behalf.

3. HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us, we use your personal information for the following legitimate business purposes:

  • Providing and Fulfilling the Services: To perform our contract with you, process payments, manage your account, arrange local production and shipping through our fulfillment network, and deliver your prints.

  • Marketing and Advertising: To send you promotional updates, brand announcements, or targeted online advertisements based on your activity, interactions, or items previously added to your cart, provided you have consented to such communications.

  • Security and Fraud Prevention: To validate payment transactions, authenticate accounts, detect or investigate fraudulent, unsafe, or malicious activities, and protect the overall security of our store.

  • Customer Support: To answer your inquiries, handle service updates, and maintain our relationship with you as a collector.

  • Legal Compliance: To comply with applicable international laws, respond to valid legal processes, and enforce our terms and corporate policies.

4. HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to selected third parties for legitimate operational purposes subject to this Privacy Policy:

  • With Shopify: As our primary hosting and e-commerce infrastructure provider.

  • With Our Partners: We share your name, shipping address, phone number, and transaction details with our printing laboratory network solely to execute the physical manufacturing, precision cutting, packaging, and delivery of your custom order.

  • With Payment Processors: Such as Shopify Payments and PayPal Hong Kong, to securely capture and settle transaction funds.

  • With Marketing and Business Partners: To support personalized advertising and tracking integrations (e.g., Shopify Audiences, Meta pixels).

  • Corporate and Legal Reasons: In connection with a corporate restructuring, merger, or bankruptcy, or to defend our rights, respond to lawful subpoenas, or comply with governing legal frameworks.

5. RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify collects and processes your personal information regarding your access to and use of the Services to improve storefront performance. Information you submit will be transmitted to and shared with Shopify and third-party applications, which may be located in countries outside your jurisdiction.

To optimize and protect our business, we use enhanced Shopify features that incorporate data from your interactions with our store. Shopify may utilize this data to improve its global consumer services. To learn more about Shopify’s independent processing operations and how to exercise your rights, please review the Shopify Consumer Privacy Policy.

6. THIRD-PARTY WEBSITES AND LINKS

Our storefront may feature links to external platforms or social media widgets. Following links to platforms not controlled by us means you are subject to their independent privacy and security frameworks. We do not guarantee and are not responsible for the privacy practices, reliability, or safety of external third-party websites.

7. CHILDREN'S DATA

Our Services are not intended for use by minors. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If a parent or guardian discovers that a minor has provided us with personal information, please contact us immediately at our official email below to request secure deletion.

8. SECURITY AND RETENTION OF YOUR INFORMATION

While we utilize Shopify’s industry-standard secure architecture, no data transmission over the internet or digital storage method is entirely impenetrable. We cannot guarantee absolute security and recommend against sending sensitive financial data through unencrypted communication channels.

We retain your personal data only as long as necessary to fulfill the operational services you requested, manage your ongoing account, settle financial/tax accounting criteria in accordance with Hong Kong corporate regulations, resolve potential disputes, or enforce legal agreements.

9. YOUR RIGHTS AND CHOICES

Depending on your regional residency (including the UK, the European Economic Area (EEA), and specific international jurisdictions), you may possess some or all of the following privacy rights:

  • Right to Access / Know: The right to request a clear copy of the personal data we hold about you.

  • Right to Delete: The right to request that we securely wipe the personal information we maintain concerning you.

  • Right to Correct: The right to request the rectification of inaccurate or outdated data.

  • Right to Portability: The right to request a transfer of your data to another digital service provider.

  • Right to Opt-Out of Targeted Advertising / Sales: The right to restrict the use of your information for cross-context behavioral marketing. You can browse our store with the Global Privacy Control (GPC) signal enabled to opt-out automatically via your browser.

  • UK / EEA Specific Rights: If you reside in the European Union or the United Kingdom, you have the absolute right to object to or request the restriction of specific processing activities, as well as the right to withdraw any previously granted consent at any moment without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please submit a verified request directly to our customer support mail listed below. We do not discriminate against any user for exercising their legal privacy rights.

10. COMPLAINTS

If you are dissatisfied with how we handle your personal data or process privacy requests, please contact us directly. If we cannot resolve your concern, or if you wish to escalate the matter, you maintain the legal right to appeal our decision or lodge a formal complaint with your regional Data Protection Authority (such as the EEA Supervisory Authorities or the UK Information Commissioner's Office).

11. INTERNATIONAL TRANSFERS

PAN ASIATICA is operated globally. Your personal information may be transferred, stored, and processed outside the country you live in, including in Hong Kong, Canada, the United States, and countries where our print fulfillment laboratories reside.

When transferring data out of the European Economic Area (EEA) or the United Kingdom, we strictly rely on recognized legal transfer frameworks, including the European Commission's Standard Contractual Clauses (SCCs), to guarantee that your personal data receives an equivalent, robust level of protection.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy periodically to reflect shifts in our operational workflows, technological updates, or evolving regulatory compliance standards. Any updated framework will be published on this page with an updated "Last updated" date.

13. CONTACT US

Should you have any questions, wish to clarify our data practices, or seek to exercise your legal privacy options, please contact us at our official brand address:

PAN ASIATICA

Email: panasiatica@gmail.com